COVID-19 Testing

FYR Diagnostics is a reference lab, which means we handle the testing for healthcare partners. If you are an individual looking for COVID-19 testing, we recommend contacting one of our healthcare partners.

If you have any questions about our lab or our COVID-19 testing services, please feel free to call our customer support line (406) 303-3560. We are happy to address any questions, concerns or comments you may have.

Here are some details about FYR Diagnostics’ COVID-19 testing laboratory:

  • Our CLIA licensed laboratory has been offering RT-PCR COVID-19 testing services since the Fall of 2020.
  • Our business hours are Monday through Friday, 8am-6pm, Saturday by appt.
  • We are very proud of our track record – consistent turnaround times of next business day after receipt and an average turnaround of 14-16 hours!
  • Our COVID-19 testing kit includes: collection tubes, anterior nares swabs, biohazard bags, and a loaner label printer.
  • Our collection tubes utilize molecular transport medium (MTM), which inactivates and preserves the sample for up to 7 days (no refrigeration needed), allowing for safe and effective testing.
  • We offer an easy-to-use online portal for placing patient orders and viewing results.
  • Our small team has a personal relationship with our clients. We facilitate trainings and ongoing communication in order to keep improving our process.
  • As a partner of the State of Montana we’re able to offer state-funded testing to alleviate financial concerns.

Please visit the links below to learn more about proper nasal sampling!

Nasal Specimen Collection (pdf)

Facts about RT-PCR testing from the CDC:

  • The CDC 2019-nCoV Real-Time RT-PCR Diagnostic Test is authorized for use in the US in accredited CLIA certified labs (like us!).
  • The CDC 2019-nCoV Real-Time RT-PCR Diagnostic Test can be used to test upper and lower respiratory specimens.
  • A positive test result means that RNA from SARS-CoV-2 was detected and the patient is presumed to be infected and may be contagious.
  • CDC 2019-nCoV Real-Time RT-PCR Diagnostic Test minimizes the likelihood of false positive results.
  • For more details, please visit this fact sheet!

One of our team members created a resource to answer all your COVID-19 questions! Check it out at: fyrcovidresource.info/

Proper collection of specimens is the most important step in the laboratory diagnosis of infectious diseases. We will only accept specimens that are delivered in the FYR tubes that we provided to you. Compromised specimens such as those that are mislabeled or unsealed will be rejected.

Sample Collection Instructions

Portal Instructions

If we receive a sample without a corresponding order in our portal, we will contact you. Processing will be delayed until you are able to place an order.

Sample Drop-Off Instructions

Our business hours are Monday – Saturday, 8 am – 5 pm. If you have questions or need online support, please call or text our Customer Support Line at (406) 303-3560. Additionally, you can email us at covid19@fyrdiagnostics.com.

We value our client’s opinions and are always looking for ways to improve our service! Please fill out this short survey to let us know how we are doing.

If you are an individual looking for COVID-19 PCR testing, we recommend contacting one of our available healthcare partners below:

Frenchtown Family Medical & Wellness

16862 Beckwith St Suite Q, Frenchtown, MT 59834

(406) 541-4700

Visit their website for more info!

CostCare

3031 Russell St., Missoula, MT 59801

(406) 728-5841

Visit the COVID-19 page on their website for more info!

Marcus Daly Memorial Hospital

1200 Westwood Dr, Hamilton, MT 59840

(406) 363-2211

Visit the COVID-19 page on their website for more info!